請翻譯成英語，謝謝！

有一個翻譯的工具，你可以試試，據(jù)說5萬字2分鐘就能翻譯成英語

Dear customer,
Hello! Thank you for your business very much. Because we've lost your ring last time due to our carelessness, we will pay more attention to your package in the future. To answer your questions, we honestly don't know why you didn't receive the two commodities this time. However, we did mail you all the goods you ordered to your address in a single package. If you want to get further discounts on them, you could inform me before making tansactions. Nontheless, the prices I gave you this time are the best prices we can offer. So, please understand that we couldn't make any further discounts on them_
I am looking forward to hearing from you, specifically about your view on this issue.
Thanks again!
Sincerely,
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